Daffodil Response Center
⭐ 3 years in business
👥 150 professional agents
Professional Information
Company Name
Daffodil Response Center
Location
Bangladesh
Experience
3 years
Team Size
150 agents
Specialties & Experience
DRC specializes in outbound and inbound contact center solutions, lead generation, appointment setting, tele-sales, customer support, and BPO services for international clients. Our team has experience managing both B2B and B2C campaigns across multiple industries, including:
Timeshare Sales & Lead Generation
Vacation & Travel Package Sales
Merchant Cash Advance (MCA)
Debt Settlement
Peptides & Skincare Campaigns
Customer Support & Retention
Appointment Setting & Survey Campaigns
Live Transfers and Lead Qualification
Digital Marketing Support
Our agents are proficient with CRM platforms, dialer systems, email communication, data management, and performance reporting. We focus on delivering high-quality leads, maximizing conversion rates, and maintaining exceptional customer experiences through professional communication and process-driven operations. DRC also offers omnichannel customer engagement through voice, email, SMS, and digital communication channels.
Timeshare Sales & Lead Generation
Vacation & Travel Package Sales
Merchant Cash Advance (MCA)
Debt Settlement
Peptides & Skincare Campaigns
Customer Support & Retention
Appointment Setting & Survey Campaigns
Live Transfers and Lead Qualification
Digital Marketing Support
Our agents are proficient with CRM platforms, dialer systems, email communication, data management, and performance reporting. We focus on delivering high-quality leads, maximizing conversion rates, and maintaining exceptional customer experiences through professional communication and process-driven operations. DRC also offers omnichannel customer engagement through voice, email, SMS, and digital communication channels.
About Your Center
Daffodil Response Center (DRC) is a Bangladesh-based customer engagement and BPO service provider operating under Daffodil Online Ltd. We deliver scalable contact center solutions to businesses worldwide, combining skilled talent, advanced technology, and a customer-centric approach.
Our center features:
60+ trained and experienced agents
Dedicated Team Leaders, QA, and Operations Management
International voice and non-voice support capabilities
High-speed internet connectivity with backup systems
CRM and dialer integration
Real-time monitoring and performance reporting
Flexible team scaling based on campaign requirements
Experience serving clients in the USA, Canada, Australia, and other international markets
What makes DRC unique is our commitment to quality, transparency, and long-term client partnerships. We combine the agility of a growing BPO with the resources and professional environment of the Daffodil ecosystem, enabling us to deliver reliable results while maintaining cost-effective operations. Our focus is not only on meeting KPIs but on becoming a true extension of our clients' teams.
Our center features:
60+ trained and experienced agents
Dedicated Team Leaders, QA, and Operations Management
International voice and non-voice support capabilities
High-speed internet connectivity with backup systems
CRM and dialer integration
Real-time monitoring and performance reporting
Flexible team scaling based on campaign requirements
Experience serving clients in the USA, Canada, Australia, and other international markets
What makes DRC unique is our commitment to quality, transparency, and long-term client partnerships. We combine the agility of a growing BPO with the resources and professional environment of the Daffodil ecosystem, enabling us to deliver reliable results while maintaining cost-effective operations. Our focus is not only on meeting KPIs but on becoming a true extension of our clients' teams.
Contact Information
Activity Stats
Campaigns Posted
0
Data Offers
0
Center Profiles
1
Fraud Reports
0