Milani IT
⭐ 1 years in business
👥 9 professional agents
Professional Information
Company Name
Milani IT
Location
South Africa
Experience
1 years
Team Size
9 agents
Specialties & Experience
We are a Cape Town-based BPO call centre actively seeking international campaign opportunities and long-term outsourcing partnerships.
Our operation is structured to support both inbound and outbound campaigns across multiple industries, including sales, lead generation, customer service, appointment setting, and retention campaigns. We are fully equipped with a stable infrastructure, trained agents, and a scalable team capable of handling small pilot projects through to high-volume campaigns.
What we offer:
• Experienced English-speaking agents with strong neutral accents suitable for UK, US, and international markets
• Fully equipped virtual and on-site call centre environment
• High-speed, stable connectivity with redundancy measures in place
• Flexible staffing model (dedicated or shared campaign agents)
• Ability to ramp up quickly based on campaign performance requirements
• Commission-based, fixed, or hybrid compensation structures depending on campaign type
Our ideal partnerships:
We are particularly interested in working with:
• BPO brokers and campaign aggregators
• UK and US-based outsourcing partners
• Sales-driven campaigns (insurance, solar, home services, lead generation, etc.)
• Appointment setting and outbound closing campaigns
• Customer support and retention programs
Why partner with us:
South Africa offers a highly competitive and skilled English-speaking workforce, allowing for cost-effective yet high-quality service delivery. Our team is performance-driven and accustomed to working in target-based environments with a strong focus on KPIs, conversion rates, and client satisfaction.
We are open to both short-term pilot campaigns and long-term strategic outsourcing partnerships.
If you have available campaigns or are looking to expand your existing operations into South Africa, we would welcome the opportunity to connect and discuss how we can support your objectives
Our operation is structured to support both inbound and outbound campaigns across multiple industries, including sales, lead generation, customer service, appointment setting, and retention campaigns. We are fully equipped with a stable infrastructure, trained agents, and a scalable team capable of handling small pilot projects through to high-volume campaigns.
What we offer:
• Experienced English-speaking agents with strong neutral accents suitable for UK, US, and international markets
• Fully equipped virtual and on-site call centre environment
• High-speed, stable connectivity with redundancy measures in place
• Flexible staffing model (dedicated or shared campaign agents)
• Ability to ramp up quickly based on campaign performance requirements
• Commission-based, fixed, or hybrid compensation structures depending on campaign type
Our ideal partnerships:
We are particularly interested in working with:
• BPO brokers and campaign aggregators
• UK and US-based outsourcing partners
• Sales-driven campaigns (insurance, solar, home services, lead generation, etc.)
• Appointment setting and outbound closing campaigns
• Customer support and retention programs
Why partner with us:
South Africa offers a highly competitive and skilled English-speaking workforce, allowing for cost-effective yet high-quality service delivery. Our team is performance-driven and accustomed to working in target-based environments with a strong focus on KPIs, conversion rates, and client satisfaction.
We are open to both short-term pilot campaigns and long-term strategic outsourcing partnerships.
If you have available campaigns or are looking to expand your existing operations into South Africa, we would welcome the opportunity to connect and discuss how we can support your objectives
About Your Center
We are using AWS Amazon connect dialer integrated with Zoho CRM /other CRMs
Contact Information
Activity Stats
Campaigns Posted
0
Data Offers
0
Center Profiles
1
Fraud Reports
0