QueueMetrics Call Center Analytics and Reporting
QueueMetrics is a contact center analytics and reporting platform for Asterisk, FreePBX, FusionPBX, Grandstream, and other PBX systems. Monitor queues and agents in real time, track service levels, run detailed historical reports, and improve team performance from a single web interface. QueueMetrics includes live supervision, wallboards, quality assessment tools, scheduled reports, and JSON APIs for […]
QueueMetrics Call Center Analytics and Reporting Read More »




